Avaya CCR Licenses all in use

[Gambit88]

Hello,

Just wondering if anyone can answer this.

Our client is using CCR and quite often the supervisors are unable to login due to all licenses being in use.

I know this is caused by supervisors not logging out properly and just closing the browser so they could take up multiple licenses.

I am just wondering if you know if you can restart a particular service it would solve this or should you just reboot the full server?

 

[Okkie26]

You can restart only one service. But I don't know which one at the moment.

If I'm not mistaken something like the connection service

 

[braknmina]

CCR Data Analyzer