Avaya B179 1

[Bonker1974]

Hi All,
I have an issue with the Avaya B179. Is is register to the SM however I can call the extension form the B179 extension from the CM, however, the B179 can call extension on the CM.
See trace from the CM below.


time data

13:51:37 TRACE STARTED 11/19/2020 CM Release String cold-01.0.890.0-25578
13:51:49 Calling party station 6225 cid 0x355d
13:51:49 Calling Number & Name 6225 Carole Rodger
13:51:49 dial 5191
13:51:49 term station 5191 cid 0x355d
13:51:49 dial 519 route:AAR
13:51:49 term trunk-group 3 cid 0x355e
13:51:49 dial 5191 route:AAR
13:51:49 route-pattern 3 preference 1 location 1/ALL cid 0x355e
13:51:49 seize trunk-group 3 member 10 cid 0x355e
13:51:49 Calling Number & Name 6225 Carole Rodger
13:51:49 SIP>INVITE sip:5191@combank.cb SIP/2.0
13:51:49 Call-ID: 47f746482a9841eb9a9c05056b92ead
13:51:49 Setup digits 5191
13:51:49 Calling Number & Name +6225 Carole Rodger

ime data
13:51:49 SIP<SIP/2.0 100 Trying
13:51:49 Call-ID: 47f746482a9841eb9a9c05056b92ead
13:51:49 Proceed trunk-group 3 member 10 cid 0x355e
13:51:49 SIP<SIP/2.0 404 Not Found (No route available)
13:51:49 Call-ID: 47f746482a9841eb9a9c05056b92ead
13:51:49 SIP>ACK sip:5191@combank.cb SIP/2.0
13:51:49 Call-ID: 47f746482a9841eb9a9c05056b92ead
13:51:49 denial event 1166: Unassigned number D1=0xe00002 D2=0x1
13:51:49 idle trunk-group 3 member 10 cid 0x355e
13:51:49 denial station 5191 cid 0x355d
13:51:54 idle station 6225 cid 0x355d


Leadership determines the direction of the company. Organization determines the potential of the company. Personnel determines the success of the company.

 

[makemetrend]

add the dialplan of those ext in the pub unknown numbering and private numbering

 

[Bonker1974]

The dialplan is in the public and private numbering

Leadership determines the direction of the company. Organization determines the potential of the company. Personnel determines the success of the company.

 

[cgogan13]

Does it have the required Off Station entry?

 

[Bonker1974]

Yes the require off station entry is there.

Leadership determines the direction of the company. Organization determines the potential of the company. Personnel determines the success of the company.

 

[ZeroZeroOne]

Is this your first SIP phone or do you already have a working SIP infrastructure?
There's a lot of steps to get SIP phones working for the first time. Check out this thread for a good primer:

https://www.tek-tips.com/viewthread.cfm?qid=1723411

Assuming 5191 is the SIP station for the B179, I think Session Manager doesn't recognize it, thus the "denial event 166: Unassigned number".
You can check the phone registration in System Manager under Elements / Session Manager / System Status / User Registrations. Make sure the station is registered and has "AST Device" checked.

 

[Bonker1974]

@ZeroZeroOne- Thanks, I found the problem. I had configuration using application sequences, once I moved that the phone start working.



Leadership determines the direction of the company. Organization determines the potential of the company. Personnel determines the success of the company.