Avaya B179 off-site use ?

[jordy5535]

Has anyone tried to setup a B179 sip-enabled speakerphone for off-site use (over the internet) ? If so, where did you enter the inward facing IP address and proxy info.
Running Avaya CM 6.3; SMGR 6.3

Thanks

 

[kyle555]

Need a sbc. Even if you port forward the public IP to SM, the media IPs in the SDP of the sip messages will be coming from CM and point to the internal IP of a gateway. You need a sip-aware box on the Internet facing edge to rewrite those IPs in the SIP messages to the public IP you'll be using.

Avaya SBC documentation or white papers for remote worker spell it out. I'm sure if you put a little elbow grease in that you can make it work with the sip stack in most commercial firewalls if you don't want to go down the path of an Avaya SBC.

Depending on when you bought and the licensing you have, you might be entitled to run an Avaya SBC with minimal licensing additions. Though, at 6.3, that's probably not happening until you upgrade.

 

[jordy5535]

Thanks, Kyle555.
We already have 9611G SIP phones working off-site and we have an SBC. What I can't locate is how to to update the B179 firmware to SIP/Remote worker capable, even though the B179 is SIP already, the B179 confuration pages don't allow for entering the IP address into the SBC. It does seem like we put the B179 firmware on our Utility Server, instead you upload it directly to the B179 via web connection to the B179.

 

[kyle555]

There ain't much to it. If you have a remote worker sbc setup, then 96xx sip, b179 or softphones all use the same stuff to connect inside or out. If you have public DNS resolve sip.yourdomain.com to the SBC public IP and resolve internally to SM, then you'd be able to bring your Equinox on your iPhone and your 9600 to the office and plugin/wifi and bring'em home and do the same thing from your home internet.

Program it like a remote 96xx