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Avaya Aura Agent Desktop - dial using access code

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jmpp2011

jmpp2011

IS-IT--Management
Jan 14, 2011
4
hello friends

I have a question on the use of agent deskto:

that way I can make calls to phones using access codes in the agent desktop??

the idea is to dial a number, example 13055602122 and add the access code. 1227.

any ideas?
 
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Launch the multimedia admin - go to Agent Desktop Configuration -> General Settings and configure the trunk access code there.
 
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