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Avaya API

Icool

Programmer
Jan 22, 2025
1
Hello everyone.

I am using Avaya API (Avaya IP Office CTI Web Services) and I have encountered several problems. Some API functions return an error even though I do everything according to the documentation.

POST https://<server IP>:<server port>/inyama/service/callcontrol/holdCall
when calling this function I get INVALID_INPUT_XML_DATA in response (please believe me I have checked several times what I am sending in the request)

POST https://<server IP>:<server port>/inyama/service/callcontrol/clearCall
when calling this function I get INVALID_INPUT_XML_DATA in response (please believe me I have checked several times what I am sending in the request)

POST https://<server IP>:<server port>/inyama/service/session/heartbeat
when calling this function I get
Invalid page request!

https://<server IP>:<server port>/inyama/service/presence ?jids=
username1@xmpp-domain-name1, username1@xmpp-domain-name2,
username2@xmpp-domain-name1
when calling this function I get in response
chat session not found for the appl session

For all functions I use Application User account.
All other functions work correctly and without errors.
It seems to me that I am making some very small mistake, I would be very grateful for any help.
 

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