Avaya ACD Output from Delta Server

[PaulMcGuinness]

Hi All,

Can someone point me to a link (or email me) the PDF that describes the ACD output (as opposed to the SMDR output) from the Delta Server?

Cheers,

Paul

sample:

00:00:01 Dn 8997 Date Logoff : 081008 DASS S Reset : 081008000000 DASS T Reset : 081008000000 Date Last State Change : 081008 Time Last State Change : 000000 MSTT Ready : 0 GT Agent Cum Wrap Time : 0 Members in Each State : 12,0,0,0,0,0,0,0,0,0,0,0,0
00:00:01 Dn 412 New IC Ans : 0 All Calls Ans : 0 Date Logoff : 081008 DASS S Reset : 081008000000 DASS T Reset : 081008000000 Date Last State Change : 081008 Time Last State Change : 000000 MSTT Ready : 0 GT OG : 0 GT OG Failed : 0 GT Term Xfer From : 0 GT Term Xfer To : 0 GT Term IC Ans : 0 GT Term IC Refused : 0 GT Agent Cum Wrap Time : 0 Members in Each State : 12,0,0,0,0,0,0,0,0,0,0,0,0 GT Term All Calls Ans : 0 GT All Calls Term Xfer From : 0 GT All Calls Term Xfer To : 0 GT All Calls Term Xfer From Failed : 0 GT All Calls Term XFer To Failed : 0 GT All Calls Made : 0 GT Term All Calls Refused : 0
00:00:01 Dn 411 Date Logoff : 081008 DASS S Reset : 081008000000 DASS T Reset : 081008000000 Date Last State Change : 081008 Members in Each State : 12,0,0,0,0,0,0,0,0,0,0,0,0