smartedge1
IS-IT--Management
Hello ,
We have an IP office R11 and ACCS R7.0 which has been working fine until now .The AVAYA agent desktop software suddenly started displaying The computer telephony integration link between the contact center and telephone system is temporally down error message . The sip gateway monitor also shows that the CTI proxy state is disconnected . I have tried all i know but still not working . Can you advise what i can to resolve this issue ?. I have attached the error message .
We have an IP office R11 and ACCS R7.0 which has been working fine until now .The AVAYA agent desktop software suddenly started displaying The computer telephony integration link between the contact center and telephone system is temporally down error message . The sip gateway monitor also shows that the CTI proxy state is disconnected . I have tried all i know but still not working . Can you advise what i can to resolve this issue ?. I have attached the error message .