Looking for some assistance with setting up short dialing for location based routing.
CM 6.3
96x1 phones with SIP firmware
SM 6.3
We are implementing a single CM with SIP phones only to replace our CS1000 and key systems at 100+ sites. Our dialplan is 11 digit extensions so every phone extention is 1-area code - phone number.
What I would like to do is allow stations within each location the ability to dial a 4 or 5 digit extension and the CM convert that number to the 11 digit extension.
I assume I need to use AAR/ARS location tables but not fully sure how to implement. Some of our larger sites (currently CS1000)have multiple area codes and exchanges so I don't think the locations setup is going to work unless I'm missing something.
Thanks in advance.
CM 6.3
96x1 phones with SIP firmware
SM 6.3
We are implementing a single CM with SIP phones only to replace our CS1000 and key systems at 100+ sites. Our dialplan is 11 digit extensions so every phone extention is 1-area code - phone number.
What I would like to do is allow stations within each location the ability to dial a 4 or 5 digit extension and the CM convert that number to the 11 digit extension.
I assume I need to use AAR/ARS location tables but not fully sure how to implement. Some of our larger sites (currently CS1000)have multiple area codes and exchanges so I don't think the locations setup is going to work unless I'm missing something.
Thanks in advance.