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Avaya 9620 VPN phone

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Kregar1

Kregar1

Technical User
Jan 25, 2006
14
US
I have been working on two 9620 VPN phones new out of the box from Avaya. In the middle of troubleshooting and getting settings right. I got one phone up and working. When I went to the second phone, the VPN option under the craft menu is gone. How do you get the VPN option back.

Thanks in advance!

 
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upgrade the firmware of the phone again , with the latest release
 
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You could also attempt a MUTE-CRAFT-# then choosing Clear. Let the phone reboot -- if the options still wrong you should check your config files.
 
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