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Avaya 9611G handsets not logging out when logging in to a different handset

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BoyofBlue09

BoyofBlue09

Technical User
Apr 1, 2019
3
GB
Our 9611G handsets are no longer being forced to be logged off when logging in to a different 9611G handset. Both phones are live and have dial tones. Any ideas?
 
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If they are SIP, then it is normal behavior if MDA is in use.
 
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Thank you, we do use SIP handsets so I guess MDA has been enabled then.
 
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