thread940-1781577
The thread was closed but we are experiencing the same issue with IP Office Preferred Edition 10.1.0.5. The 9608G phones are at 6.8102.
When the IP Office reboots or the IP Phones (9608G) reboots,the phone will lose its base extension.
Ex :
Extension : 2601
User : 2117 (not really important as the user will change on a daily basis)
There's a power failure or reboot of either the IP Phone or IP Office. The IP Phone will ask for the extension and password. Once the base extension entered, the phone will be in a No User state and the user can login.
There is an IP Office Line for an SCN with another IP Office. All resiliency options are turned off.
The thread was closed but we are experiencing the same issue with IP Office Preferred Edition 10.1.0.5. The 9608G phones are at 6.8102.
When the IP Office reboots or the IP Phones (9608G) reboots,the phone will lose its base extension.
Ex :
Extension : 2601
User : 2117 (not really important as the user will change on a daily basis)
There's a power failure or reboot of either the IP Phone or IP Office. The IP Phone will ask for the extension and password. Once the base extension entered, the phone will be in a No User state and the user can login.
There is an IP Office Line for an SCN with another IP Office. All resiliency options are turned off.