Avaya 8710 Slips and Error seconds on T-1 to EPN's

[voicebum]

System specs.
Avaya 8710 dual servers version 5 (no IP) (soon to upgrade to 8800)on legacy G3r foundation. 12 EPN sites and one G700 CM on Point to Point T-1's getting Slips and erros daily. replaced all cards and CSU's on both ends. i saw some threads on this but no resolutions.

On point to point T-1's for a week now. Carrier says it isnt them, but have seen smallnumber of erros on long tests on their circuits. these have been in for 20 years. 12 EPN sites, 3 out of 4 starting to have issues daily. dosent affect all sites just a few. any suggestions? Syncronization has not changed, set up the same at all sites. Sometimes they run clean for half a day then go bonkers. No patterns. First site we replaced the Ds1 at both ends, disconnected form carrier and looped and ran clean all night to itself. I think carrier has an issue they cannot find. any help much appriciated.

Avaya says looks like carrier... lots of finger pointing, no resolution..mad users.. any suggestions?
Thank you

SYNCHRONIZATION STATUS

Source Source Excessive
Stratum Maintenance Physical Switching Reference
Location Level Name Location Capability Switching

CSS 4 UDS1-BD 02C17 Enabled No



list measurements ds1 log 01a14 Page 1

Switch Name: GRANBY PBX Date: 10:26 am THU MAR 4, 2010

DS-1 LINK PERFORMANCE MEASUREMENTS DETAILED LOG REPORT

Counted Since: 12:46 pm MON JUN 18, 2007

Date Time ES BES SES UAS/FS CSS LOFC

03/04 10:15 0 0 0 0 0 0
03/04 10:00 3 0 2 19 1 1
03/04 09:45 12 0 12 0 4 0
03/04 09:30 10 0 10 0 1 0
03/04 09:15 10 1 9 0 4 0
03/04 09:00 7 0 7 0 2 0
03/04 08:45 6 0 6 0 1 0
03/04 08:30 18 0 18 0 3 0
03/04 08:15 14 0 14 0 3 0
03/04 08:00 7 0 7 0 1 0
03/04 07:45 2 0 2 0 1 0





"You only get what you give

 

[98Converter]

Schedule a vendor meet and let them fight it out at the DMARC... I had the same issue, and it was a VZ problem. Unfortunately I can't recall what the issue was, but once both sides were together in the same room the problem was evident to VZ.



Thanks,
98C

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[voicebum]

Well, after almost a month of issues I found the problem and learned a lot about ATM switches and G8300's

The AC outlet was causing issues. I dont know what it was doing, supposed to have been a dedicated / isolated outlet, but when I changed the outlet all error second cleared. This is one for the books. The system never logged any power resets or issues.

Thanks for the help.

"You only get what you give