Avaya 3616 wireless IP phone issues

[wwmarcww]

I am trying to set up some avaya 3616 phones at a clients site (they have a s8500). The wireless phones and AVP are on thier own subnet, which a seperate netowrk from the pbx itself. There is routing from the 2 netorks to each other. Ive done ping tests to prove it. When we power on the 3616 phone, it gets to the TFTP server, loads the files, then it registers with the AVP, after that, it hangs when trying to contact the call server. We have all the IP addresses set statically on the phone, so we are not using DHCP. The odd thing is, I can ping the phone from the 8500 when the phone is turned on. So I know there is routing to it. I also had one of my network guys log the traffic, he claims he doesn't even see the phone try to connect to the call server. However he sees it connect to everything else.

Ive tried multiple phones too, all have the same issue.

Anyone have an ideas or advice on where i can look next?

 

[wwmarcww]

sorry about the poor grammar and spelling

 

[JayNEC]

i've had an odd similar issue. Check your speed and duplex settings everywhere, especially on the S8500.

 

[sjforcum]

Have the data guys run an ethereal trace on the port. Sounds like the phone is hung trying to register...

 

[wwmarcww]

I figured it out. The 8500 processor wasn't set up to handle the phones. I had the routing for the call server pointed to the c-lan ip address instead and the phones came right up.

 

[buffalosoldier1972]

Hey wwmarcww

I am trying to setup my 3631 and i do not know what im missing. i cannot get the dhcp to obtain an IP address.