saaphoneguy
MIS
Hey folks,
Here's the prob. I've got a Nortel CS1000e v5.5 and have been using my IP Avaya 1140e phone for a few years now.
We finally found a use for the rest of the 8 phones to be deployed and the users are asking for the missed call and Call log feature.
I've never needed or wanted it, so there wasn't a reason to look into it in the past. I've gone into the phone by selecting the
button <services> then selecting "Telephone Options" and selecting "Call Log Options".
1. Incoming Calls have Log Mode: "ALL CALLS" New Call Indication: "ON".
2. Preferred Name Match: "OFF"
CNDA feature is "Allowed"
I've called myself from external (cell phone) and internal (co-workers desk) and neither way are any logs left on the IP phones.
The M3904's throughout the company (non IP) all work well with call logs and missed calls, so I've pretty much eliminated any PBX settings being at fault.
What am I missing? is the Avaya 1140e IP Phone not equipped with this feature, despite the manuals stating that it can.
Here's the prob. I've got a Nortel CS1000e v5.5 and have been using my IP Avaya 1140e phone for a few years now.
We finally found a use for the rest of the 8 phones to be deployed and the users are asking for the missed call and Call log feature.
I've never needed or wanted it, so there wasn't a reason to look into it in the past. I've gone into the phone by selecting the
button <services> then selecting "Telephone Options" and selecting "Call Log Options".
1. Incoming Calls have Log Mode: "ALL CALLS" New Call Indication: "ON".
2. Preferred Name Match: "OFF"
CNDA feature is "Allowed"
I've called myself from external (cell phone) and internal (co-workers desk) and neither way are any logs left on the IP phones.
The M3904's throughout the company (non IP) all work well with call logs and missed calls, so I've pretty much eliminated any PBX settings being at fault.
What am I missing? is the Avaya 1140e IP Phone not equipped with this feature, despite the manuals stating that it can.