AV 8.1 to 9.0

[graver]

I upgraded my parent server to 9.0 a few days ago and now I can not see my client that are in remote locations. All the local folks I can see...I can ping remote workstations from the server and they can ping the server. It's just that they are not updating and I can not manage them. Any ideas? I have tried to call symantec, and waited on hold for almost 2 hours, before the system hung up on me.

I just thought maybe some of you all have had a similar issue and could help before I waste 2 more hours on hold

Thanks,



Tamra Graver --CNA, Network+
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It is my job to comfort the disturbed
and disturb the comfortable..........