Aux Copy Failes

[rdphill]

Setup:
Commvault 6.1 SP4 with all patches (Win2k3)

I have a storage policy that has a primary copy to tape and a secondary offsite copy to tape.

I received a request to start offsiting four new clients. These clients were part of a different SP but with the same retention as the offsite copies SP. This may not have been the best way to do this, but I simply moved the clients to the offsite SP thinking they would be nicely lumped in and go offsite. Now I am getting this error each morning:

Job ID: 363039
Status: Failed
SP Name: BW-ALMS1-Windows-30day -CV2
Copy Name: All Copies
Start Time: Mon Dec 17 01:00:06 2007
Scheduled Time: Mon Dec 17 01:00:00 2007
End Time: Mon Dec 17 01:00:07 2007
Failure Reason: No secondary copy exists for the storage policy.


Any help greatly appreciated.
Thanks
Rick

 

[rdphill]

I should say "Aux Copy Fails" rather.....

 

[birky]

The new clients need to be assigned to the Primary copy of the SP.

An aux copy is just a secondary copy of the primary copy of the SP.



Birky
CommVault Certified Engineer

 

[rdphill]

Thanks..

I am a newbie but I went to the SP where the clients I needed to move were associated, chose to re-associate and successfully moved them to the SP that contains the offsite copy.

Is that right? If I click the actual "primary" copy the associations tab cannot be selected.

If I go to properties of the SP itself i do see the correct clients listed....

Thanks

 

[birky]

so the clients are now assigned to the correct SP?

double check by looking at the properties of the backup job

You will then be sorted



Birky
CommVault Certified Engineer