Autoreply message 1

[unclerico]

Windows 2003 SP1/Exchange 2003 SP1
Outlook 2003

I have a particular user that when someone sends him a meeting invitation an autoreply comes back from administrator as undeliverable to a different user that was teminated a while back. Exact error:

The following recipient(s) could not be reached:

      Doe, Jane on 3/7/2006 9:16 AM
            The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.
            <emailserver.domain.com #5.1.1>

I send the invitation to John Smith but I get an undeliverable from Jane Doe. Jane Doe's mailbox was purged a while ago. Note that this only happens with meeting requests and not regular e-mail as regular e-mail gets to him without issue. I have checked everywhere possible to find a relationship between John Smith and Jane Doe but none exists including: delegates and rules in his outlook client, forwarding options from within ADUC, and smtp alias'. Can anyone think of a place that I did not check or a reason that this is happening??

 

[unclerico]

bump

 

[58sniper]

Exmerge the data out, kill the mailbox, create a new mailbox, and exmerge the data back in.

Pat Richard, MCSE(2) MCSA:Messaging, CNA(2)

 

[sectorboot]

Did you create the mailbox yourself or you manage what some admin left behind ?
Exchange is notorious in remembering deleted 'relation'. I once have the same problem cause I try to reassign a mail address to different user.

Plus exchange retain the deleted user for some period before completely discarding it. So you got a limited time to find out what happened. The problem could be temporary...

 

[unclerico]

thank you for your replies, I will try sniper's solution.

 

[Luego]

If I need to start a new thread I can.

I am having same error.
I tried recreating the email addresses on a different account. Error continued.
I tried recreating the user profile w/ exchange mailbox (same address as cited in the message header). Error has continued.

Same #5.1.1

I wasn't sure where to find the exmerge. It's not a tool in my Exchange Manager.

This mailbox has been "gone" for months. Likwise, all references in permissions, delegates, forwarding, and alias to this email address are and have been gone. The only thing I'm not sure of is:

http://www.tek-tips.com/viewthread.cfm?qid=944522

:regarding personal contact address list, but the user I'm sending to only uses the global address book.

This occurs on only 1 user via calendar invitation. No other user on the network has the same result.

Note: After recreating the mailbox I tried to send the recreation an email message (not calendar invite). The message bounced back - same error as with invites. The email address is spelled correctly.

 

[Luego]

note: outlook 2003 on both my and the targeted current user's machines. SBS 2003 w/ Exchange 2003 on server.

 

[58sniper]

Could be a delegate issue, but I suspect that would have gone away when the mailbox was killed.

On the user's workstation, drop to CMD and navigate to the folder holding Outlook, and run
outlook /cleanserverrules

Pat Richard, MCSE(2) MCSA:Messaging, CNA(2)

 

[Luego]

sniper that did it
many thanks!

Is there a site that I can read up on that particular switch or other switches and what and why they do what they do?

 

[splufdaddy]

Just did a quick google on the above command, and this site popped up:

http://www.outlook-tips.net/howto/commandlines.htm