Hello,
I have a table of programmers (5 total), and a table of problem tickets (ASSIGNMENTS). I would like to automatically assign problem tickets to the next programmer in line when a new problem ticket is created. I know this is probably easy, but I can't put it together. Here is what I have:
PROGRAMMERS
JIM
JANE
BILL
BOB
MARY
ASSIGNMENTS
CREATE DATE
ASSIGN DATE
PROGRAMMER
BLAH, BLAH, BLAH
When I create a new record in ASSIGNMENTS, I want to retrieve the last programmer listed on an assignment, then update the PROGRAMMER field in ASSIGNMENTS with the next programmer in line. Can somebody help me with the logic?
I have a table of programmers (5 total), and a table of problem tickets (ASSIGNMENTS). I would like to automatically assign problem tickets to the next programmer in line when a new problem ticket is created. I know this is probably easy, but I can't put it together. Here is what I have:
PROGRAMMERS
JIM
JANE
BILL
BOB
MARY
ASSIGNMENTS
CREATE DATE
ASSIGN DATE
PROGRAMMER
BLAH, BLAH, BLAH
When I create a new record in ASSIGNMENTS, I want to retrieve the last programmer listed on an assignment, then update the PROGRAMMER field in ASSIGNMENTS with the next programmer in line. Can somebody help me with the logic?