Automatically Dial 9

[adrianrodriguez]

Hi,

We have to dial 9 to get an outside line.
Is there a way to setup the system so that it dials 9 automatically?

Thanks,

Adrian

 

[gteabc]

If you set the prime line of the phones to your pool it will pick up an outside line when you go off hook.

 

[acewarlock]

If you get outside dial tone how do you call an internal DN?

 

[Diablo1]

If you have 2 intercom keys, you'll be able to press the top when needing to call internally. If you only have one then you're screwed.

 

[sprucegrover]

If you only have 1 intercom, press the key before lifting the handset

 

[adrianrodriguez]

Hi,

Thanks for your replies.

I didn't state things correctly:

We have to dial 9 to get a dial tone and be able to make calls outside. We have something called "Centrex" from Verizon.

Thanks,

Adrian

 

[cook1082]

Use destination codes and routing add 9 as a dial out. This will dial 9 for you.

 

[TechBoy7]

OK, I have the opposite problem. We have an old phone system that has been here since before my time, and we used to have to dial 9 to call external numbers. This no longer being the case, however, certain phones still automatically dial 9. Care to guess how to turn it off, so that the phone doesn't automatically dial 9?

 

[polarbear85]

Hotline is the most likely culprit. If not, probably routes. Hotline is easy, routes are more complex.

 

[lanstein]

Adrian you should program a button on the phone and label it "Outgoing". To program it on the set, from that set press Feature *3, press the button you want, then press Feature and enter 649 (64 + 9 is the pool code).

You can also program from the administrator mode (feature **266344, default password = 266344). Be careful in there - you can break stuff.