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Automatic pick up

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Sskars

IS-IT--Management
Mar 29, 2011
30
ES
Hi friends.

Can I configure one digital extension automatically pick up the internals incoming calls?. What is the best way to do this?.

If the response is yes, I need a physical digital telephone connected? (I need use this to capture the TCP/IP data for a external program, and is perfect for me if no phone needed).

Thanks.
 
Digital phones don't use TCP/IP, IP phones do, is that what you meant?
Both digital and IP sets can be set to automatically answer calls if they are directed to it, but this is a conversation best had with your maintainer/BP really :)

NTE-wave-logo-for-a4-header.jpg
 
Haha! It's clear. I know the difference.

I am using SMDR and an external program. I capture using TCP/IP the data but forget this.

I need to know how tho configure the automatically answer calls to a digital extension in IPO500v2 .

Thanks.

 
Make a button for the phone with this:

Shortcode = *DCP
Tel Number = 0,0,1,2
Line Group = 0
Feature = CW

BAZINGA!

I'm not insane, my mother had me tested!
 
Thanks!.

I need a physical phone connected?. I need this extension automatically answers my internals calls but nothing more, I don't need the phone. Is it possible do it without phone connected?.

 
You need the phone.


BAZINGA!

I'm not insane, my mother had me tested!
 
Thanks!.

Tested and it works!.

Is it possible do this (automatically answer) with a analog extension?.
 
No because you cannot program buttons on an analog extension.


BAZINGA!

I'm not insane, my mother had me tested!
 
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