Automatic Messages Waiting

[wokdabat]

Does anyone know how to make the aut-msg-wt feature button work for a VDN? I programmed the button on my phone but it does not light up when the VDN is left a message. It works fine for stations but not having any luck with VDN's.

 

[johnwtek]

This does seem to work on our G3si (Rel 8), with Intuity Audix.

Is it possible you just need to clear the message indicator, then leave a new message in the mailbox?

That's because Audix only turns on the aut-msg-wt indicator when the *first* message is received. If you add the indicator later, it will stay off until,

(1) all messages are taken (you can just skip over them, without deleting), and
(2) a new message is received

 

[tiramisu]

John,

I don't have any testing possibilities here, but I did have the same problem once also. Then I remember it was a stupid parameter on the audix hunt group that needed changing. What exactly have you put on the 2nd page -- this might help wokdabat maybe.

Wokdabat, how do you refer to your vdn in your vector: latest, active and how have you defined your vdn override ?

And yes, maybe a stupid question: you do have intuity audix ? and your vdn does have the same number of digits as your other mailboxes ?

That might also give some conflict (sorry that I cannot test here and only give you my best guess...)

regards,

 

[johnwtek]

Here's one that works, 2nd page of the subscriber screen.

[blue]

AUDIX              Active           Alarms:   w                        Logins: 2
display subscriber 7240                                              Page 2 of 2
                       SUBSCRIBER CLASS OF SERVICE PARAMETERS
 Addressing Format: extension             Login Announcement Set: System
 System Multilingual is ON         Call Answer Primary Annc. Set: System
 Call Answer Language Choice? n  Call Answer Secondary Annc. Set: System

PERMISSIONS
      Type: call-answer     Announcement Control? n             Outcalling? n
      Priority Messages? n             Broadcast: none        IMAPI Access? n
 IMAPI Message Transfer? n          Fax Creation? n  Trusted Server Access? n

INCOMING MAILBOX          Order: fifo               Category Order: nuo
  Retention Times (days),   New: 10       Old: 10         Unopened: 10
OUTGOING MAILBOX          Order: fifo               Category Order: unfda
Retention Times(days), File Cab: 10       Delivered/Nondeliverable: 5

Voice Mail Message (seconds),  Maximum Length: 300  Minimum Needed: 32
Call Answer Message (seconds), Maximum Length: 120  Minimum Needed: 8
        End of Message Warning Time (seconds):
          Maximum Mailing Lists: 25     Total Entries in all Lists: 250
Mailbox Size (seconds), Maximum: 6000            Minimum Guarantee: 0

[/blue]