Autodiscovery for different URLs

[GeorgeTuk]

Hi guys,

Getting myself all confused. Basically we get errors from the URL when using Outlook Anywhere as our email and main website is enara.co.uk but unfortunately we couldn't use that so had to have OWA on enaracare.co.uk but the certificate doesn't like it and Autodiscover doesn't work.

We would like to use the Blackberry Internet Service which doesn't work as I think it needs Autodiscovery to pick up the differences in the address and where it should be going.

Anyone got around having different urls and domains for Outlook?

Any help most appreciated.

 

[58sniper]

BIS doesn't use autodiscover. It's a worthless service that consumes bandwidth, and causes grief when users try to use it. It connects to OWA and impersonates the user.

Autodiscover works on the domain name of the SMTP address. If a user types in their email address of bob@contoso.com, Outlook/Windows Mobile will look for the autodiscover info for contoso.com.

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/

 

[ShackDaddy]

Tell us this: what's the name(s) on your certificate, and what's the FQDN that people connect to with BIS/OWA/ActiveSync?

Dave Shackelford MVP
ThirdTier.net

 

[GeorgeTuk]

Right ok, the name on the certificate is

https://enaracare.co.uk

and the FQDN is enara.co.uk

 

[ShackDaddy]

And is that also your internal domain name?

If so, that's the problem, since if that's your internal domain name, 'enaracare.co.uk' is an alias for all your domain controllers.

If that's your situation, you should have created a hostname like "mail" or "post" or something and used mail.enaracare.co.uk. Normally you want to avoid simply using the root domain name.

Dave Shackelford MVP
ThirdTier.net

 

[GeorgeTuk]

My internal domain name is enara.co.uk and the OWA is enaracare.co.uk

I couldn't create a subdomain on Fasthosts apparently so not sure where to go next.

Am trying BES Express server to see if that works.

 

[ShackDaddy]

You don't need a subdomain. You just need an A-record. A subdomain is a penultimate name, the name closest to the left is supposed to be an A-record in the domain next to it. You obviously don't own "co.uk" so, enaracare is your domain. In that domain, you create an A-record for "mail" or "remote" or "owa", and that's the name you put on a cert.

Dave Shackelford MVP
ThirdTier.net

 

[GeorgeTuk]

Ahhh ok. Thanks ShackDaddy!

Will have a look at fasthosts and see what I can do.

Thanks.