Autodialer on Avaya

[leeniep]

My company would like to look at doing autodialing, not predictive dialing utilizing our Avaya S8700. This is for a VERY small group that currently manual dial out. Does anyone out there do autodialing through their Avaya switch and if so what/how are you doing it.

Leenie P

 

[jlshelton]

By autodialing, do you mean just dialing one of a few pre-programmed numbers?

 

[photon33]

Sounds like a CTI link would help as that would allow you to use TAPI to dial from your PC using compliant databases.