Autodial a number when you lift the handset?

[schronuts]

We are running CM 5.1 with mostly IP 1616 and 4610 handsets. I have looked all over the internet for the answer to this questions so I apologize if this is a question already asked.

We want to have a phone autodial an internal extension as soon as you lift the handset. Is this possible in our configuration? Please let me know if you need anymore information than I have provided. Thanks in advance!!

 

[4merAvaya]

If you use an analog station, you can use the hotline feature. Going off-hook automaticallly dials and entry in the abbreviated dial list. As far as I know, it is not available for either digital or IP phones.

Kevin

 

[schronuts]

We are out of analog ports on our gateway so short of buying another card analog won't work. Thanks for the reply though.

 

[bleebrant]

There is a special application that can be turned on - SA8887 Hotline for IP Telephones. This enables you to set up an IP set as a hotline phone the same way as you do with the analog, but I think the feature came out on CM 5.2.1. You could check your system-parameter special applications to see if you can turn it on.

 

[schronuts]

Awesome! When I try to turn it on however it says "Warning: Activation of this feature confirms you accept the associated risk." I'm not sure what the risk is, any chance you do? I googled it with no luck. Thanks again!!!!

 

[montyzummer]

the risk is Avaya pointing out your turning on a special application that may effect other settings and or local laws , in your case your fine so dont worry.

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[schronuts]

Worked perfectly thanks for all your help.