Autoattendant and holiday

[bross]

I have software version G3V6i.03.0.223.5.

I have setup auto attendant in vectoring. I can do time of day but problem is I want to some how automate a message that plays when it is a holiday. My vectoring does not have ability to use goto step xx if holiday in table.... Holiday is not one of the options. Anyone else have a suggestion how I can automate that if it is a holiday that a different message is played?

 

[wmainc]

Set up a dummy split/skill called "Holiday" or something easy to remember like that. When you are leaving the night before the holiday, have an assigned person log into that split/skill. The first step in the vector would be to check for staffed agents in that split/skill and go to your "closed for the holiday" programming if one is found. Then on the morning following the holiday, log out of that split/skill.