Auto Restart After 10 Min. of Use

[jackhammerbob]

After the computer has been on for 10+ min., it restarts by itself - I have the latest SP2 from Windows

OS: WinXP Pro
Motherboard: ASUS P4P8X
Harddrive: Western Digital 80 GB

Please help - thanks in advance.

 

[jackhammerbob]

+ CPU P4 2.4 GHz

 

[bcastner]

And is there an entry in Event Viewer?
Start, Run, eventvwr.msc

 

[jackhammerbob]

I'm sorry I don't know what to look for in Event Viewer - do you want to know what's in Application, Security (nothing in there), or System?

 

[bcastner]

System.

 

[SimonDavis]

When you startup, hit del (or whatever it tells you to hit) to go into the bios settings - do you have hardware monitoring? If so, what temperature is the CPU reporting.

A bad cooler could cause that. You should be (someone correct me?) no more than about 40 - 50 degrees.

 

[jackhammerbob]

My computer just crashed after giving me errors for firefox.exe and explorer.exe.

In System, there's no log of any error occurring, just logs of information like:

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 12/11/2004
Time: 6:20:55 PM
User: N/A

Description:
The IMAPI CD-Burning COM Service service entered the stopped state.

Do you think this could be a harddrive problem? I recently formatted the harddrive because the S.M.A.R.T. system informed me of a "BAD" Condition upon startup. But now it just tells me it's "Capable and OK"

Thanks

 

[SimonDavis]

Crash being restarted by itself?

When you say you got errors - what errors, and did the crash / restart happen immediately?

It could be a hard drive problem, but it could be a lot more. Try to repeat the crash, and see if the same thing happens.

 

[jackhammerbob]

Just took a look at the BIOS Settings, CPU Temperature is reported at 35C/95F.

The recent crash - after I clicked OK to the errors about firefox.exe and explorer.exe (didn't take note of the errors, they were along the lines of "an error occur in this application and the program needs to close"), everything disappeared but the mouse cursor and I had to shut down my computer via power button.

Thanks for the replies guys.

 

[bcastner]

faq608-4650

 

[jackhammerbob]

I'll take a look at your link bcaster - on a side note:

my computer doesn't shut down or restart properly (that's another diff. problem) - I have to hold down the power button to turn it off.

When I Shut Down my computer: 1st Press Power (to turn off comp.) - 2nd Press Power (but nothing displays on monitor but my fans are spinning - it doesn't start up) - 3rd Press Power (to turn Off) - 4th Press (now it turns on properly)

When I Restart my comp: 1st Pressing Power (Shuts down) - 2nd Press Power (Turns on)

Ah sorry if this complicates things.

On average, when I'm using my computer it doesn't restart, when I leave it on and I'm not doing anything on it, it does.

 

[bcastner]

With an ACPI compatable BIOS, holding down the power button once for about five seconds should do the job.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308029

http://www.theeldergeek.com/shutdown_issues_in_xp.htm

http://www.aumha.org/win5/a/shtdwnxp.htm

 

[linney]

To get further information about any error look in your Event viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on these sites.

http://www.eventid.net/events.asp

http://www.microsoft.com/technet/support/ee/search.aspx

**********Also check any "Information" line that mentions "savedump" and you should find reference to "recovered from a bug check". This is the Stop Error that caused your problem.**********

You can also turn off "automatically restart after an error" so it will just halt at the fault and display the full Stop Error and blue screen.

Right-click My Computer, and then click Properties .
On the Advanced tab, click Settings under Startup and Recovery .
Click to clear the Automatically restart check box under System failure , and then click OK . The error message on a blue screen should remain on the screen so you can record the error information.