Badgeroonie
IS-IT--Management
A while ago I tried to set up an auto-responding message on an Exchange 2000 server, to answer emails sent to staff who have left the company. I simply did this by setting up a user call 'exuser' and then a rule within Outlook (for exuser) to reply to all incoming emails.
As a person left the company I would then add their email address to the list of email addresses under 'exuser'.
A strange thing has happened. This works if an email is sent to 'exuser' from an internal email address. However, if someone outside the company sends an email (i.e. any email address with a different domain name)to 'exuser', then nothing happens!
Does anyone know why this is? Also, does anyone have other suggestions for how best to invoke an auto-responder for ex-staff?
Thanks in advance!
As a person left the company I would then add their email address to the list of email addresses under 'exuser'.
A strange thing has happened. This works if an email is sent to 'exuser' from an internal email address. However, if someone outside the company sends an email (i.e. any email address with a different domain name)to 'exuser', then nothing happens!
Does anyone know why this is? Also, does anyone have other suggestions for how best to invoke an auto-responder for ex-staff?
Thanks in advance!