Hi there,
We have a database used for receiving requests to our department. We normally get notification from the users via e-mail that they've sent us a request and we can get flooded by e-mails if there are quite a few new requests.
Is there a simpler way via Access to notify the operator in charge of managing the new requests. Maybe a pop-up or something similar to Outlook where the inbox advises you of the number of "new" mail you've receivedn then the user can click and open the calls according to their status (new, in progress, completed) and priority (high,low).
Any ideas/thoughts are appreciated and the main goal is to simplify the management of the requests.
Thanks in advance,
Kastaman
We have a database used for receiving requests to our department. We normally get notification from the users via e-mail that they've sent us a request and we can get flooded by e-mails if there are quite a few new requests.
Is there a simpler way via Access to notify the operator in charge of managing the new requests. Maybe a pop-up or something similar to Outlook where the inbox advises you of the number of "new" mail you've receivedn then the user can click and open the calls according to their status (new, in progress, completed) and priority (high,low).
Any ideas/thoughts are appreciated and the main goal is to simplify the management of the requests.
Thanks in advance,
Kastaman