Auto Dial (internal) & F986 5

[Arr]

Noticed for the first time that if F986 is invoked on a call the transfering station cannot Xfer the call by pressing the autodial key associated with the MBox. The phone gives back a 'no button free' message.
Any comments from all?

Rgds
PhM (ag)

 

[schlum]

That is normal. You have to manually enter the digits on a 986. Pretty dumb but that`s how it has to be done.

Schlum

 

[Arr]

Schlum,
Long time no read. Why havn't I noticed this before??? Who knows but thanks for the reply.

Rgds
PhM

 

[njphones]

This is not as dumb as it may seem, but in fact two separate operations.
When you press Feature 986, the Voicemail prompts you for a mailbox number, not an extension number (or DN)
Your one-touch speed-dials are programmed as on-touch extension dialing (DN)
Get it?
You phone technician assigned the voice mailboxes to be numbered the same as the extensions for simplicity, but make no mistake, extension 223 is much different than mailbox 223.
I can set my extension to go to voicemail after so many rings, but the benefit of feature 986 is to put the call directly into a mailbox, so it asks you specifically for a mailbox number.

 

[Arr]

Nj,
Yup. I knew that as soon as I had the question posed. But so many logic issues are dealt with in Norstar in an apparrant 'no brainer' way, I wanted to make sure I wasn't missing anything. It is not out of the programming possibililties for Nortel to program hidden pointers into F986 so the auto dial buttons know to send DTMF instead of whatever it is they do send. Or some variant of my point.
But hey, thanks for the thoughtful reply.

PhM

 

[schlum]

My thinking exactly Phone Man. With the amount of complaints I`ve had about this from busy receptionists, you would think Nortel would have addressed this issue already. It`s pretty much the only complaint I seem to ever get. Even to add a separate button programming feature for a mailbox number would be an improvement. With the amount of caps they`d sell, they could get out of financial trouble...

Schlum

 

[Arr]

Schlum,

Ah... dare I? Oh well here goes..

My CAP's off to you!

Rgds
PhM

 

[DueE]

PhM, that's good!!! I needed to see that on THIS Monday morning too! :-D
DueE

 

[schlum]

Phone Man, you`re such a SAP... Couldn`t resist adding the extra cheese.

Schlum

 

[Arr]

Schlum,
Sounds like a LD of BLF to me!

PhM

 

[njphones]

This is an interesting way to get your CICS

 

[schlum]

I ATA CICS your BUTTEND!

Schlum

 

[jerryreeve]

Will you all quit MICSng it up, DID you have to start a pun contest, NRU going to find any more possibilities for punning? JerryReeve
Communications Systems Int'l
com-sys.com

 

[Arr]

Well! Humour. That's a switch!

PhM

 

[njphones]

I get your Point to Point, but I do not like your Tone

 

[Arr]

OK
My vote goes to Jerryreeve for the most creative punning.
Seconders?

PhM

 

[Guest_imported]

Arr,
Let me answer you in a FLASH:
JerryReave had the PRIMESET of puns.

B.krike

 

[Arr]

BJnke,

Was that Jerry what's-his-NAM?

PhM

 

[mmazza]

thats NAM 4.0 to you .....

ICS as an opertunatiy to learn from our MICStakes .

But if this really has to be a Pun contest DN forget about me ...
If you find a tip helpful Please take a moment to mark it as such.


Mario Mazza
Telecommunications Specialist

 

[schlum]

Is there some sort of MICS-up going on here, COS ISDN`t DISA supposed to be a help forum? They`re all PHONEy to me PhM.

Schlum