Hi guys. I have an Voicemail-ATT set up on hunt group on one of the remote sites. Call will go to that Voicemail-ATT when nobody picks up call or they activate night service. I wanted to test dial directly to that voicemail box without disturbing users. I remember its possible to do with shortcode , but how ? Can you please advice ?
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- Thread starter biggizod
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Either point an incoming call route to VM:ModuleName (replace module name with your module), or create a shortcode such as *86/VoicemailCollect/"VM:ModuleName"
If you didn't build it as a module, you should have.
This is assuming you're using voicemail pro, of course.
Alternatively, do the same thing, but point your ICR to AA:AttendantName or shorcode to *86/AutoAttendant/"AA:AttendantName" if you are using embedded VM.
-Austin
I used to be an ACE. Now I'm just an Arse.
If you didn't build it as a module, you should have.
This is assuming you're using voicemail pro, of course.
Alternatively, do the same thing, but point your ICR to AA:AttendantName or shorcode to *86/AutoAttendant/"AA:AttendantName" if you are using embedded VM.
-Austin
I used to be an ACE. Now I'm just an Arse.
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