Auto Attendant

[BigBadVlad]

I've set up voice mail boxes and gone through creating greeting messages etc however, when I call the number the mailbox is associated with I'm greeted by the auto attendant asking me which mailbox I'd like to leave the message on.

How can I bypass auto attendant and go straight to the greeting I've created in my own message box?

 

[MagnaRGP]

Did you add the target line number to the mailbox Express messaging line?

 

[BigBadVlad]

No. Where do I find that?

 

[BigBadVlad]

Found the express messaging line but I'm not able to add the target line. It tells me the express messaging line is already being used by the AA.

Any ideas?

 

[MagnaRGP]

Go to Lines Admin and see if you have it being picked up by the AA.

 

[BigBadVlad]

Spot on Magna. Thanks very much!