Auto Attendant Transfer

[Mars0116]

I have Partner Release 7.0 and when I dial into and dial 0 it transfers me to the general voice mail. How do I make the call transfer to ext 10 when someone dials 0

 

[1043]

What Voice Mail are you using?

 

[Mars0116]

I have Partner Messaging R7,100 hours,200 Mailboxes. 4 Port Partner Messaging.

 

[telecomtekperson]

Is night service on? By default, the nightime dial 0/timeout is transfer to the gen mbox.

To chek the day:

ICM 777
mbox 0 #
Pswd: 123456 (may be different)
Press 9
option 3 for AA
enter AA number (probably 1)
Press 6 to modify.
press 0 for the dial 0 timeout action.


If you make a change you will need to press *# after the change. Then when it asks if you want to re-record a new menu prompt, just press #.

 

[1043]

1. int 777
2. 0#
3. password #
4. 9
5. 3
6. 1 for AA 1
7. 1 for day or 2 for night
8. 6 to modify
9. 0
10. 9
11. 3 ext number #
12. *#
13. #

 

[1043]

OOPS to slow.