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Auto Attendant Initial Setup

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samuser

IS-IT--Management
Jan 22, 2009
2
US
I have a Partner ACS R. 1.0 and V/m R. 5.0. I don't care for day/night menu just need to setup day menu at this time. I need the AA to pickup the call after 4 rings and for the caller to push a selector code to go to a certain ext. (sales, accounting, etc...). I did all this but the problem is, when that extension does not pickup, nothing happens, the caller is placed on hold forever. I need the voicemail for that ext. to pickup if not answered. Can someone tell me what am I missing?
Many thanks in advance.
 
you need to active VM coverage on a per ext basis



 
Great! It worked just fine.
Does anyone know how to reset a mailbox password? A former employee changed it and we don't know what is it.
Thanks again.
 
If you log into the voicemail as the Admin, you can initialize the mailbox.

If it ain't broke, I haven't fixed it yet.
 
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