Hello,
I'm trying to create an auto attendant that someone can forward their extension to on no answer that provides two options: transfer to a hunt group or transfer to the called extension's mailbox. For example, my extension is 8140 so if I were to forward my extension to this auto attendant, I want the person to be able to dial 1 to get to my mailbox or dial 2 to dial our huntgroup number. The issue I'm having is having it automatically know who's mailbox to grab in the auto attendant. I'm looking through the variables in VM Pro such as $CLI and $TARGET but none of them are accomplishing what I want them to. Is there another variable that I'm just not thinking of? I want it to grab the mailbox of the originally called extension. Hopefully this makes sense. Thanks.
I'm trying to create an auto attendant that someone can forward their extension to on no answer that provides two options: transfer to a hunt group or transfer to the called extension's mailbox. For example, my extension is 8140 so if I were to forward my extension to this auto attendant, I want the person to be able to dial 1 to get to my mailbox or dial 2 to dial our huntgroup number. The issue I'm having is having it automatically know who's mailbox to grab in the auto attendant. I'm looking through the variables in VM Pro such as $CLI and $TARGET but none of them are accomplishing what I want them to. Is there another variable that I'm just not thinking of? I want it to grab the mailbox of the originally called extension. Hopefully this makes sense. Thanks.