Auto-attendant dial 0 to go to voicemail

[MikeinTx]

We have a customer set up so that incoming calls ring on extension 201 then after 8 seconds on all phones then after another 8 seconds the call goes to auto-attendant with the message "We are unable to take your call at this time ...dial 0 to leave a message in voicemail". When the caller dials 0 they transfer to ext 201 and the phone rings 3 times before voicemail answers. Is there a way to get the 0 out to go straight to voicemail?

IP Office has embedded voicemail / intuity mode.

Thanks

 

[amriddle01]

Shortcode that goes straight to 201's voicemail

 

[IPGuru]

Vm Pro or embedded?

if VM pro transfer to a Leave message action


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Do things on the cheap & it will cost you dear

 

[MikeinTx]

Embedded voicemail intuity mode

 

[TouchToneTommy]

If you've added the "standard" shortcode of #2XX/Voicemail Collect/"#"2N, just make 0 a Transfer to #201. The caller will hear one ring and then the mailbox will answer, the phone won't ring at all.