auto atted measurment

[isaacman]

Is there a way to run a report that will tell how many calls (internal/external) between the hours of 5PM- 7PM get the switch board.....

 

[mikeydidit]

You are not going to be able to breakk it down that narrow without a call accounting system. You can see how many calls they get by hour by using (schedule report) list measurements attendents group. Have the report set for those 2 hours (two seperate reports) and you get the total calls for those hours.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594

 

[isaacman]

When i run as schedule where can i retrive them?

 

[mikeydidit]

Have them printed on your system printer.


Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594