Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

auto atted measurment

Status
Not open for further replies.

isaacman

MIS
Jul 26, 2005
39
US
Is there a way to run a report that will tell how many calls (internal/external) between the hours of 5PM- 7PM get the switch board.....
 
You are not going to be able to breakk it down that narrow without a call accounting system. You can see how many calls they get by hour by using (schedule report) list measurements attendents group. Have the report set for those 2 hours (two seperate reports) and you get the total calls for those hours.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
Have them printed on your system printer.


Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top