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auto atted measurment

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isaacman

MIS
Jul 26, 2005
39
US
Is there a way to run a report that will tell how many calls (internal/external) between the hours of 5PM- 7PM get the switch board.....
 
You are not going to be able to breakk it down that narrow without a call accounting system. You can see how many calls they get by hour by using (schedule report) list measurements attendents group. Have the report set for those 2 hours (two seperate reports) and you get the total calls for those hours.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
Have them printed on your system printer.


Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594


 
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