Audix to call cell phon

[lwhalo]

We had a person leave our company and their phone was set up to call their cell phone when a vmail was left on Audix. How do you disable that feature on their phone? I can't find anything on the config for that user on the switch.
Thank you..

 

[SF0751]

It's called "outcalling"; and is set up as part of their COS on the Audix mailbox. You can either change their COS or change the COS settings on page 2 of the subscriber mailbox.

display subscriber 1234                                              Page 2 of 2
                       SUBSCRIBER CLASS OF SERVICE PARAMETERS
 Addressing Format: extension             Login Announcement Set: System
 System Multilingual is ON         Call Answer Primary Annc. Set: System
 Call Answer Language Choice? n  Call Answer Secondary Annc. Set: System

PERMISSIONS
      Type: call-answer     Announcement Control? n             [b][red]Outcalling? y[/red][/b]
      Priority Messages? n             Broadcast: none        IMAPI Access? n
 IMAPI Message Transfer? n          Fax Creation? n  Trusted Server Access? n

Susan
Muffins are just ugly cupcakes.

 

[lwhalo]

Thanks. I changed the COS but could not find the Outcalling feature on their mailbox. (We're a few revisions behind on the software).

 

[PBXTech]

delete their mailbox (and their extension too). when someone new is hired 'add sub xxxxx' and it will reset all of the mailbox's features.