Audix LX question "Number of subscriber exceeds system limits" 1

[surferdude949]

I got this error message after trying to add a subscriber.
"Number of subscriber exceeds system limits"
How do I check the number of mailboxes used?

 

[techma1]

Check the "Cutomer Options" table. You will find the available number of mailboxes there.

 

[surferdude949]

I did a "Display system-parameters limit"

Does the "list total entries" 50000 under Administration limits show how many subscribers I can have total?

 

[techma1]

No It doesn't. Go to the main menu. Select the cutomer options. In that field you will see "Number Of Mailboxes

 

[surferdude949]

Ok this is what it's showing.


Messaging Application ON N/A
Number of Mailboxes Purchased 600 20000
voice_ports 20 20

 

[techma1]

So you have 600 total mailboxes available to use. If you need more it will have to be increased.

 

[surferdude949]

What's the 20000 number?


Is there a way to audit existing mailboxes besides the "list subscriber" command?

 

[techma1]

20000 is the maximum number of mailboxes/subscribers that the system is capable of having.
What do you mean by audit?
You can also "list extensions" to see them in order.

 

[surferdude949]

So according to this,

Messaging Application ON N/A
Number of Mailboxes Purchased 600 20000
voice_ports 20 20

600 are used and 20000 are available is this correct?

 

[lopes1211]

No....600 are purchased and you can pay Avaya to buy up to 19,400 licenses. Export your "list extension" to see what is in use.

-CL

 

[surferdude949]

Ok I understand now, thank you!