Is there a way to have Audix record the caller ID information to the header of a voice mail message?
It does it for internal calls (i.e. plays the recorded voice and then indicates which extension the message was left from) but for external calls all it says is "Voice Call".
I'm guessing it's possible but probably a RTU thing. I'm using Intuity Audix V4.
TIA,
Steve
It does it for internal calls (i.e. plays the recorded voice and then indicates which extension the message was left from) but for external calls all it says is "Voice Call".
I'm guessing it's possible but probably a RTU thing. I'm using Intuity Audix V4.
TIA,
Steve