Strange issue I can't figure out. I call an extension with no voicemail assigned. After 4 rings, audix should pick up and send the call to the attendant. Instead, audix picks up and forwards the call to another existing extension (9876 for ex.) which ends up ringing that phone. Any calls to extensions with no voicemail should be sent by audix to the attendant or the names directory. When I trace a call, I see an audix port forward to the 9876 ext. Where should I check the configuration? I have already checked the attendant menu & there is no 9876 configured anywhere.
Thx
Thx