Audience will not reflect new members 1

[ChrissyLoetz]

Hi...I have an audience called "detroit" which is based on membership in an Active Directory security group called "detroitusers." The members of this security group include myself and 2 other users. I've compiled several times, and the audience only shows 1 member--me. Is there another step I shold be taking?

 

[Thomas2000]

Hello,

Have you made sure that you have made an import of the profile database since you added the members to this Active Directory user group? Have you also made sure that the other user accounts that is added also is listed in the SharePoint profile database?

I have had some issues similar to yours, but I found out that I could not find the user accounts in the sharepoint database and if they are not listed there they will not show up in the Audience.

Cheers,
Thomas

 

[ChrissyLoetz]

Hi Thomas,
Yes, I had not created profiles for the new users and once I did that, my audiences worked. Thank you so much for responding. Also I think you responded to a couple other posts I haven't had a chance to read yet, but will soon. Really appreciate your help!
Thanks,
Chris