Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Attendant consoles and number of calls

Status
Not open for further replies.

cgogan13

Technical User
Apr 30, 2014
112
US
Hi, I'm on CM 6.3 and using the Attendant group & vectoring to route calls to my attendants. Is there a report that I can run that shows the number of calls each position takes? List Measurement gives me busy hour only and I was hoping for more detail.

Thanks in advance.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top