Attendant Console Display on Screen

[Reff2828]

I have a Attendant Console user with a Cisco 7961 set. The user has the AC active, but minimized. Any activity on the 7961 set brings up the AC on the screen. Is this something that can be changed or is this just the way it is?

The vesrion of CCM is 4.2.

 

[whykap]

That's a windows setting that brings the active app to the front or in your case from minimized to pop up. Change the setting on the pc and it won't happen.

 

[Iwontremember]

it is a small icon in the bottom right hand corner of the call att. clciking it makes it turn a lighter color.

Hope this helps.

 

[Reff2828]

Problem solved.... The issue was a icon known as "pop to top" which had been activated.