Hello every one;
I have a problem when a LAN failure occur on HG3500 (STMI4) Lan
<DISPLAY-SDSU:STATUS=ALL,TYPE=PEN,LEVEL=PER2,LTU=4,SLOT=79;
DISPLAY-SDSU:STATUS=ALL,TYPE=PEN,LEVEL=PER2,LTU=4,SLOT=79;
H500: AMO SDSU STARTED
LTG1 (PERIPHERY)
------
MOUNTING LOCATION MODULE NAME BDL BD(#=ACT) STATUS
------------------- LTG 1 --------------------- READY
-LTUW---------SG 1 LTU 4 --------------------- READY
P301.UPR 1.LTU 4.079 STMI4 A Q2324-X500 READY
LAN CONN. . . . . . . . . . DEF
LINK SIGNAL ETHERNET . . . . NOT PRESENT
LAN SPEED . . . . . . . . . 100 MBIT/S
LAN INTERFACE . . . . . . . . FDX (FULL DUPLEX)
CCT FUNCTION BLOCK
0 - 119 HG3530_2
120 HG3550_2
121 - 240 HG3540_2
CCT LINE STNO SI BUS TYPE
000 2136 AC CORNET-TC NPR
001 2137 AC CORNET-TC NPR
002 2138 AC CORNET-TC NPR
003 2139 AC CORNET-TC NPR
004 2140 AC CORNET-TC NPR
there is no call forward to the configured station on navar options ;
when user call attendant on 9 or external call came it dosn't ring on any station
is there any solution to this problem.
this is some infomations there is 6 attendant configured but only two branched
<DISPLAY-ACSU:;
DISPLAY-ACSU:;
H500: AMO ACSU STARTED
+--------------------------------------------------------------+
| ASSIGNED DATA FOR ATTENDANT TERMINAL |
+----------+------------------------++--------+----------------+
| ATNDNO | 3901 || ACTYPE | ACW2QIP |
| ===== || ATNDGR | 0 |
| --------------------------------- || PEN | 1- 4- 79- 1 |
| SRCGRP | ( 1)|| NNO | 1- 10-102 |
| DPLN | 0 || SPDC1 | |
| COS | 1 || SPDC2 | |
| LCOSV | 16 || LANG | FRE |
| CLASSMRK | G711 EC || EOVR | NO |
| | G729AOPT || SATNDNO| NO |
| PUBNUM | || | |
| TON | || | |
| NPI | || | |
| STNOOOS | || | |
| STNOAPE | || | |
| AMOALTRT | NO || CLUSTID| 0 |
| DMCALLWD | NO || IPCODEC| G711P |
| IPPASSWD | || HMUSIC | 0 |
| CLASSSEC | SECURE || IPADDR | 10. 2.207. 31 |
+--------------------------------------------------------------+
| ATNDNO | 3902 || ACTYPE | ACW2QIP |
| ===== || ATNDGR | 0 |
| --------------------------------- || PEN | 1- 4- 79- 2 |
| SRCGRP | ( 1)|| NNO | 1- 10-102 |
| DPLN | 0 || SPDC1 | |
| COS | 1 || SPDC2 | |
| LCOSV | 16 || LANG | FRE |
| CLASSMRK | G711 EC || EOVR | NO |
| | G729AOPT || SATNDNO| NO |
| PUBNUM | || | |
| TON | || | |
| NPI | || | |
| STNOOOS | || | |
| STNOAPE | || | |
| AMOALTRT | NO || CLUSTID| 0 |
| DMCALLWD | NO || IPCODEC| G711P |
| IPPASSWD | || HMUSIC | 0 |
| CLASSSEC | SECURE || IPADDR | 10. 2.207. 32 |
+--------------------------------------------------------------+
when lan failure occur
<DISPLAY-SDSU:STATUS=ALL,TYPE=STNO,LEVEL=PER3,STNO=3901;
DISPLAY-SDSU:STATUS=ALL,TYPE=STNO,LEVEL=PER3,STNO=3901;
H500: AMO SDSU STARTED
STATION NUMBER ACCORDING TO PORT EQUIPMENT NUMBER
-------------------------------------------------
MOUNTING LOCATION MODULE NAME BDL BD(#=ACT) STATUS
P301.UPR 1.LTU 4.079 STMI4 A Q2324-X500 READY
STNO INPUT CCT LINE STNO SI BUS TYPE
3901 001 2137 AC CORNET-TC NPR
MULTLINE 8. . . . . . . . . . . . . . .NPR
001 SUBUNIT . . . . . ATT MAIN DEFIL
(ALT_ROUT: N) (ACW2QIP )
LINE: 2137 STNO: 3901 SI:VCE
001 . . . . . . . . ATT PERSONAL UNACH
002 . . . . . . . . ATT LINE2 UNACH
003 . . . . . . . . ATT LINE1 UNACH
004 . . . . . . . . ATT OUTGOING UNACH
005 . . . . . . . . ATT CHARGE UNACH
006 . . . . . . . . ATT CHECK UNACH
007 . . . . . . . . ATT CALLPARK UNACH
008 . . . . . . . . ATT CALLPARK UNACH
009 . . . . . . . . ATT CALLPARK UNACH
010 . . . . . . . . ATT CALLPARK UNACH
011 . . . . . . . . ATT CALLPARK UNACH
012 . . . . . . . . ATT CALLPARK UNACH
013 . . . . . . . . ATT CALLPARK UNACH
014 . . . . . . . . ATT CALLPARK UNACH
015 . . . . . . . . ATT CALLPARK UNACH
016 . . . . . . . . ATT CALLPARK UNACH
SECURITY LEVEL . . . . . . . (CONF.) "SECURE"
(ACT.) "SDSU"
AMO-SDSU -111 STATUS DISPLAY IN SWITCHING UNIT
DISPLAY COMPLETED;
<dis-navar;
DIS-NAVAR;
H500: AMO NAVAR STARTED
+-----+------+-----------------------------+----+----+--------------------+----+
|NOPT-|TYPE | DEVICES |ATND|NOPT| NOPTNAME | SG |
|NO | | | GR | | | |
+-----+------+-----------------------------+----+----+--------------------+----+
| 1 | STN| 3000 3001 | 0 | *1 | | 21|
| 8 | NONE| | 0 | 8 | | 22|
+-----+------+-----------------------------+----+----+--------------------+----+
AMO-NAVAR-111 ADMINISTRATION OF STATIC NIGHT SWITCH OPTION DATA
DISPLAY COMPLETED;
<DISPLAY-ZAND:TYPE=ALLDATA2;
DISPLAY-ZAND:TYPE=ALLDATA2;
H500: AMO ZAND STARTED
GENERAL SYSTEM DATA 2:
======================
HOTELNUM = , XFHGMAS = NO ,
DSSPICUP = NO , FASTCFNA = NO ,
DISPCHES = NO , DISCLHNT = NO ,
FWDWACKN = NO , BSYHANDF = NO ,
FWDMAX = 1 , FWDVMS1 = NO
TRCCSN7 = NO , FWDUNDTR = NO
COSIND = YES , TRANSCO = NO
ANSES = NO , OLISFREE = PRESSBUT,
TEXTDISP = CENTER, PABXSELL = HICOM ,
DSPOWNNO = YES , DIRREC = NO ,
CSDTYPE = STANDARD, CONFTNCD = NO ,
LNR = YES , ROLCKVCM = NO ,
FACBUF = 1 , VCMTRANS = NO ,
HOWLTONE = NO , DISPNUUN = *LIGNEAT* ,
DISPTGNA = NO , POSTDRED = NO ,
GRCALL = NO , MAILSCRL = NO ,
ACTIVE TEXTSEL = FRENCH & ENGLISH & GERMAN & SPANISH & ITALIAN,
RELOAD TEXTSEL = FRENCH & ENGLISH & GERMAN & SPANISH & ITALIAN,
DISPREST = NO , UUS = NODIV,
NOCFWTAC = NO , ISYNCHG = NO ,
ROUTTONE = NO , SOFTREST = SWITOVER,
CALWTANA = YES , CBPBUSY = NO ,
SWSTAT = YES , VIRSUBNO = NO ,
ECN = ,
OOSTONE = NO , TYPEDNIS = INTDNIS ,
CONFTONE = NO , DISPTONE = YES ,
CAMPON = NO , USRINGTY = 0;
AMO-ZAND -111 SYSTEM DATA
DISPLAY COMPLETED;
<dis-vfgr;
DIS-VFGR;
H500: AMO VFGR STARTED
+----------------------------------------------------------------------------+
| ATNDGR: 0 |
|NOPT/NOPTNO THE ATNDGR COMPRISES THE FOLLOWING DAY AND NIGHT OPTIONS: |
| DAY ATND : 3900 3901 3902|
| DAY ATND : 3903 3904 3905|
| 1 1 * :S 3000 3001 |
| 8 8 :N |
| |
| PRIORITY OF INDIVIDUAL NIGHT SERVICE: NO |
| |
| AUTOMATIC NIGHT SERVICE: OFF |
| |
| SINGLE DISTRIBUTION: NO |
| |
| CENTRALIZED ATTENDANT SERVICE MULTIPLE CALL FORWARD: YES |
| |
| CONTROL OF DIVERSION WHEN CALLING TARGET STATION: OFF |
| |
| ANNOUNCEMENTS WITH SYNCHRONOUS START OF TEXT: NO |
| |
| IS INTERCEPT DESTINATION FOR THE FOLLOWING ITR GROUPS |
| 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 |
| |
| OVERFLOW ATTENDANT GROUP: - |
| |
| CALL QUEUER MODE: DOUBLE QUEUE |
| |
| SIZE OF CALL QUEUER |
| MAX. NO. OF CALLS : 10 |
| MAX. NO. OF WAITING CALLS : 0 |
<DISPLAY-VFGKZ:TYPE=ATNDGR;
DISPLAY-VFGKZ:TYPE=ATNDGR;
H500: AMO VFGKZ STARTED
+--------+-----------+-----------------+--------+--------+
| ATNDGR | DAR | CD | DPLN | CPS |
+--------+-----------+-----------------+--------+--------+
| 0 | ATNDDID | 3999 | -- | 6 |
| 0 | ATNDDID | 3999 | -- | 10 |
| 0 | ATNDDID | 3999 | -- | 11 |
| 0 | ATNDDID | 3999 | -- | 12 |
| 0 | ATND | 9 | -- | 2 |
| 0 | ATND | 9 | -- | 3 |
| 0 | ATND | 9 | -- | 4 |
| 0 | ATND | 9 | -- | 5 |
| 0 | ATND | 9 | -- | 8 |
| 0 | ATND | 9 | -- | 9 |
| 0 | ATND | 9 | -- | 10 |
| 0 | ATND | 9 | -- | 11 |
| 0 | ATND | 9 | -- | 12 |
| 0 | ATND | 9 | -- | 22 |
| | | | | |
+--------+-----------+-----------------+--------+--------+
AMO-VFGKZ-111 ADMINISTRATION OF ATTENDANT GROUP DIALING CODES
DISPLAY COMPLETED;
Best regards
I have a problem when a LAN failure occur on HG3500 (STMI4) Lan
<DISPLAY-SDSU:STATUS=ALL,TYPE=PEN,LEVEL=PER2,LTU=4,SLOT=79;
DISPLAY-SDSU:STATUS=ALL,TYPE=PEN,LEVEL=PER2,LTU=4,SLOT=79;
H500: AMO SDSU STARTED
LTG1 (PERIPHERY)
------
MOUNTING LOCATION MODULE NAME BDL BD(#=ACT) STATUS
------------------- LTG 1 --------------------- READY
-LTUW---------SG 1 LTU 4 --------------------- READY
P301.UPR 1.LTU 4.079 STMI4 A Q2324-X500 READY
LAN CONN. . . . . . . . . . DEF
LINK SIGNAL ETHERNET . . . . NOT PRESENT
LAN SPEED . . . . . . . . . 100 MBIT/S
LAN INTERFACE . . . . . . . . FDX (FULL DUPLEX)
CCT FUNCTION BLOCK
0 - 119 HG3530_2
120 HG3550_2
121 - 240 HG3540_2
CCT LINE STNO SI BUS TYPE
000 2136 AC CORNET-TC NPR
001 2137 AC CORNET-TC NPR
002 2138 AC CORNET-TC NPR
003 2139 AC CORNET-TC NPR
004 2140 AC CORNET-TC NPR
there is no call forward to the configured station on navar options ;
when user call attendant on 9 or external call came it dosn't ring on any station
is there any solution to this problem.
this is some infomations there is 6 attendant configured but only two branched
<DISPLAY-ACSU:;
DISPLAY-ACSU:;
H500: AMO ACSU STARTED
+--------------------------------------------------------------+
| ASSIGNED DATA FOR ATTENDANT TERMINAL |
+----------+------------------------++--------+----------------+
| ATNDNO | 3901 || ACTYPE | ACW2QIP |
| ===== || ATNDGR | 0 |
| --------------------------------- || PEN | 1- 4- 79- 1 |
| SRCGRP | ( 1)|| NNO | 1- 10-102 |
| DPLN | 0 || SPDC1 | |
| COS | 1 || SPDC2 | |
| LCOSV | 16 || LANG | FRE |
| CLASSMRK | G711 EC || EOVR | NO |
| | G729AOPT || SATNDNO| NO |
| PUBNUM | || | |
| TON | || | |
| NPI | || | |
| STNOOOS | || | |
| STNOAPE | || | |
| AMOALTRT | NO || CLUSTID| 0 |
| DMCALLWD | NO || IPCODEC| G711P |
| IPPASSWD | || HMUSIC | 0 |
| CLASSSEC | SECURE || IPADDR | 10. 2.207. 31 |
+--------------------------------------------------------------+
| ATNDNO | 3902 || ACTYPE | ACW2QIP |
| ===== || ATNDGR | 0 |
| --------------------------------- || PEN | 1- 4- 79- 2 |
| SRCGRP | ( 1)|| NNO | 1- 10-102 |
| DPLN | 0 || SPDC1 | |
| COS | 1 || SPDC2 | |
| LCOSV | 16 || LANG | FRE |
| CLASSMRK | G711 EC || EOVR | NO |
| | G729AOPT || SATNDNO| NO |
| PUBNUM | || | |
| TON | || | |
| NPI | || | |
| STNOOOS | || | |
| STNOAPE | || | |
| AMOALTRT | NO || CLUSTID| 0 |
| DMCALLWD | NO || IPCODEC| G711P |
| IPPASSWD | || HMUSIC | 0 |
| CLASSSEC | SECURE || IPADDR | 10. 2.207. 32 |
+--------------------------------------------------------------+
when lan failure occur
<DISPLAY-SDSU:STATUS=ALL,TYPE=STNO,LEVEL=PER3,STNO=3901;
DISPLAY-SDSU:STATUS=ALL,TYPE=STNO,LEVEL=PER3,STNO=3901;
H500: AMO SDSU STARTED
STATION NUMBER ACCORDING TO PORT EQUIPMENT NUMBER
-------------------------------------------------
MOUNTING LOCATION MODULE NAME BDL BD(#=ACT) STATUS
P301.UPR 1.LTU 4.079 STMI4 A Q2324-X500 READY
STNO INPUT CCT LINE STNO SI BUS TYPE
3901 001 2137 AC CORNET-TC NPR
MULTLINE 8. . . . . . . . . . . . . . .NPR
001 SUBUNIT . . . . . ATT MAIN DEFIL
(ALT_ROUT: N) (ACW2QIP )
LINE: 2137 STNO: 3901 SI:VCE
001 . . . . . . . . ATT PERSONAL UNACH
002 . . . . . . . . ATT LINE2 UNACH
003 . . . . . . . . ATT LINE1 UNACH
004 . . . . . . . . ATT OUTGOING UNACH
005 . . . . . . . . ATT CHARGE UNACH
006 . . . . . . . . ATT CHECK UNACH
007 . . . . . . . . ATT CALLPARK UNACH
008 . . . . . . . . ATT CALLPARK UNACH
009 . . . . . . . . ATT CALLPARK UNACH
010 . . . . . . . . ATT CALLPARK UNACH
011 . . . . . . . . ATT CALLPARK UNACH
012 . . . . . . . . ATT CALLPARK UNACH
013 . . . . . . . . ATT CALLPARK UNACH
014 . . . . . . . . ATT CALLPARK UNACH
015 . . . . . . . . ATT CALLPARK UNACH
016 . . . . . . . . ATT CALLPARK UNACH
SECURITY LEVEL . . . . . . . (CONF.) "SECURE"
(ACT.) "SDSU"
AMO-SDSU -111 STATUS DISPLAY IN SWITCHING UNIT
DISPLAY COMPLETED;
<dis-navar;
DIS-NAVAR;
H500: AMO NAVAR STARTED
+-----+------+-----------------------------+----+----+--------------------+----+
|NOPT-|TYPE | DEVICES |ATND|NOPT| NOPTNAME | SG |
|NO | | | GR | | | |
+-----+------+-----------------------------+----+----+--------------------+----+
| 1 | STN| 3000 3001 | 0 | *1 | | 21|
| 8 | NONE| | 0 | 8 | | 22|
+-----+------+-----------------------------+----+----+--------------------+----+
AMO-NAVAR-111 ADMINISTRATION OF STATIC NIGHT SWITCH OPTION DATA
DISPLAY COMPLETED;
<DISPLAY-ZAND:TYPE=ALLDATA2;
DISPLAY-ZAND:TYPE=ALLDATA2;
H500: AMO ZAND STARTED
GENERAL SYSTEM DATA 2:
======================
HOTELNUM = , XFHGMAS = NO ,
DSSPICUP = NO , FASTCFNA = NO ,
DISPCHES = NO , DISCLHNT = NO ,
FWDWACKN = NO , BSYHANDF = NO ,
FWDMAX = 1 , FWDVMS1 = NO
TRCCSN7 = NO , FWDUNDTR = NO
COSIND = YES , TRANSCO = NO
ANSES = NO , OLISFREE = PRESSBUT,
TEXTDISP = CENTER, PABXSELL = HICOM ,
DSPOWNNO = YES , DIRREC = NO ,
CSDTYPE = STANDARD, CONFTNCD = NO ,
LNR = YES , ROLCKVCM = NO ,
FACBUF = 1 , VCMTRANS = NO ,
HOWLTONE = NO , DISPNUUN = *LIGNEAT* ,
DISPTGNA = NO , POSTDRED = NO ,
GRCALL = NO , MAILSCRL = NO ,
ACTIVE TEXTSEL = FRENCH & ENGLISH & GERMAN & SPANISH & ITALIAN,
RELOAD TEXTSEL = FRENCH & ENGLISH & GERMAN & SPANISH & ITALIAN,
DISPREST = NO , UUS = NODIV,
NOCFWTAC = NO , ISYNCHG = NO ,
ROUTTONE = NO , SOFTREST = SWITOVER,
CALWTANA = YES , CBPBUSY = NO ,
SWSTAT = YES , VIRSUBNO = NO ,
ECN = ,
OOSTONE = NO , TYPEDNIS = INTDNIS ,
CONFTONE = NO , DISPTONE = YES ,
CAMPON = NO , USRINGTY = 0;
AMO-ZAND -111 SYSTEM DATA
DISPLAY COMPLETED;
<dis-vfgr;
DIS-VFGR;
H500: AMO VFGR STARTED
+----------------------------------------------------------------------------+
| ATNDGR: 0 |
|NOPT/NOPTNO THE ATNDGR COMPRISES THE FOLLOWING DAY AND NIGHT OPTIONS: |
| DAY ATND : 3900 3901 3902|
| DAY ATND : 3903 3904 3905|
| 1 1 * :S 3000 3001 |
| 8 8 :N |
| |
| PRIORITY OF INDIVIDUAL NIGHT SERVICE: NO |
| |
| AUTOMATIC NIGHT SERVICE: OFF |
| |
| SINGLE DISTRIBUTION: NO |
| |
| CENTRALIZED ATTENDANT SERVICE MULTIPLE CALL FORWARD: YES |
| |
| CONTROL OF DIVERSION WHEN CALLING TARGET STATION: OFF |
| |
| ANNOUNCEMENTS WITH SYNCHRONOUS START OF TEXT: NO |
| |
| IS INTERCEPT DESTINATION FOR THE FOLLOWING ITR GROUPS |
| 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 |
| |
| OVERFLOW ATTENDANT GROUP: - |
| |
| CALL QUEUER MODE: DOUBLE QUEUE |
| |
| SIZE OF CALL QUEUER |
| MAX. NO. OF CALLS : 10 |
| MAX. NO. OF WAITING CALLS : 0 |
<DISPLAY-VFGKZ:TYPE=ATNDGR;
DISPLAY-VFGKZ:TYPE=ATNDGR;
H500: AMO VFGKZ STARTED
+--------+-----------+-----------------+--------+--------+
| ATNDGR | DAR | CD | DPLN | CPS |
+--------+-----------+-----------------+--------+--------+
| 0 | ATNDDID | 3999 | -- | 6 |
| 0 | ATNDDID | 3999 | -- | 10 |
| 0 | ATNDDID | 3999 | -- | 11 |
| 0 | ATNDDID | 3999 | -- | 12 |
| 0 | ATND | 9 | -- | 2 |
| 0 | ATND | 9 | -- | 3 |
| 0 | ATND | 9 | -- | 4 |
| 0 | ATND | 9 | -- | 5 |
| 0 | ATND | 9 | -- | 8 |
| 0 | ATND | 9 | -- | 9 |
| 0 | ATND | 9 | -- | 10 |
| 0 | ATND | 9 | -- | 11 |
| 0 | ATND | 9 | -- | 12 |
| 0 | ATND | 9 | -- | 22 |
| | | | | |
+--------+-----------+-----------------+--------+--------+
AMO-VFGKZ-111 ADMINISTRATION OF ATTENDANT GROUP DIALING CODES
DISPLAY COMPLETED;
Best regards
