i am having issues with one of our sites on getting the outgoing caller id working. CM Version is CM7.0.
The problem is, I can get all of our 96xx phones to send out the caller id information that I have specified in the public unknown numbering settings, but I cannot get our attendant console to send out the caller id information.
Tried the Below and it does not show the CPN number Specified.
NUMBERING - PUBLIC/UNKNOWN FORMAT
Total
Ext Ext Trk CPN CPN
Len Code Grp(s) Prefix Len
0 attd 10 044570777 9
3 1 10 046570 9
appreciate any help I can get on this.
Regards,
Jerome.
The problem is, I can get all of our 96xx phones to send out the caller id information that I have specified in the public unknown numbering settings, but I cannot get our attendant console to send out the caller id information.
Tried the Below and it does not show the CPN number Specified.
NUMBERING - PUBLIC/UNKNOWN FORMAT
Total
Ext Ext Trk CPN CPN
Len Code Grp(s) Prefix Len
0 attd 10 044570777 9
3 1 10 046570 9
appreciate any help I can get on this.
Regards,
Jerome.