Attempting to suppress or automatically retry printer errors

[HertB]

I have several types of print server that I support. In all of them, we can occasionally see errors like the following.

"There was an error found while printing the document remote downlevel document to <port>. do you want to retry or cancel the job"

The document name and the port change. We've worked on causes before and most of the time its a network interruption on the printer or an out of paper, something temporary.

However on a server that is left unattended these boxes will pile up - waiting for someone to click retry or cancel.

I've tried using:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler]
"ErrorControl"=3Ddword:00000002

Which is supposed to suppress both system and application level spooler errors - but the "Retry or Cancel" boxes still come up.

Is there any way to stop these messages or retry the job automatically?

 

[Roadki11]

Did you already go into Printers and Faxes, click file then server properties, under the Advanced tab deselect "Show informational notifications for network printers" and "Show informational notifications for local printers"?



RoadKi11

"This apparent fear reaction is typical, rather than try to solve technical problems technically, policy solutions are often chosen." - Fred Cohen

 

[HertB]

I've looked at the setting you mention, but its only on XP and I think 2003 - I'm not certain it will work as I need. I've no problem turning it on/off to see what happens.