I have changed 0 in the dialplan to type of EXT and created a VDN with extension 0 that points to Vector 1. When calling in, dialing 0 at the Auto Attendant seems to queue properly in the vector, but when someone on-site dials 0, the queue fails and routes to the covering extension. Maybe coincidence, but the call shouldn't be treated differently, inside vs. out? Any ideas?
CALL VECTOR
Number: 1 Name: Att Vector
Multimedia? n Attendant Vectoring? y Meet-me Conf? n Lock? y
Basic? n EAS? n G3V4 Enhanced? n ANI/II-Digits? n ASAI Routing? n
Prompting? y LAI? n G3V4 Adv Route? n CINFO? n BSR? n Holidays? y
Variables? n
01 wait-time 2 secs hearing ringback
02 queue-to attd-group
03 goto step 8 if queue-fail
04
05
06
07
08 route-to number 5000 with cov y if unconditionally
09 stop
CALL VECTOR
Number: 1 Name: Att Vector
Multimedia? n Attendant Vectoring? y Meet-me Conf? n Lock? y
Basic? n EAS? n G3V4 Enhanced? n ANI/II-Digits? n ASAI Routing? n
Prompting? y LAI? n G3V4 Adv Route? n CINFO? n BSR? n Holidays? y
Variables? n
01 wait-time 2 secs hearing ringback
02 queue-to attd-group
03 goto step 8 if queue-fail
04
05
06
07
08 route-to number 5000 with cov y if unconditionally
09 stop