attachments tab in workflow

[madhuusa]

Team, We developed a new workflow (this is has a main wkflow which calls another sub wkflow and inturn calls another subwkflow and then the final subwkflow finishes the wkflow). We have event scripts also but benign one's for CAPI inserts.

But what is happening is for some users, on the archived workflow's, they are not able to see the attachments tab (once the workflow is archived only during run time they can see the workflow attachments tab) on some of the subworkflow's.

Meanwhile couple of other users cannot see the attachment tab in all the workflow steps.

Some users can see the wkflow attachment tabs across all sub wfklow.

All the users have same kind of permissions and we are not touching anything in the attachments tab in the OScript.

Have you seen this kind of behavior. Is there anything obvious that I am missing. We don't want to have one big wkflow since there are lot of steps and as such logically seperated in subwkflow.

We are in 9.7.1.

Thanks.

 

[madhuusa]

Here is the pattern. Can AppNair/other workflow guru's help.

Main Wkflow --> Sub Wflow1 --> Sub Wflow2 --> Sub Wflow3.

The attachment actually happens in Wflow3 only.

Hence in the status page (of completed or archived or even running workflows) if you go to Main Wkflow, Sub Wflow1, Sub Wflow2, you can see attachments tab but not anything in it.

Wheras in the Wflow3, you can see the attachments tab and also the attachments in it.

My thesis to the QA team is this is working as required since the attachments are coming in that Sub Wflow3 only and the status page is basically data packages at that point of time and not past/future data capture.

Am I correct?

 

[madhuusa]

This is simple folks. One of my team mates was playing with the attachment node permission (in the map definition of each sub workflow) and hence we were getting skewed results. Now we streamlined the permissions there, it looks good.