attachments not being sent...wierd

[mickyjune26]

Hello all,
I'm doing some free support for the United Way organization of Denton, TX.
I'm sending attachments to other users of their network from sender@unitedwaydenton.org
to recieve@unitedwaydenton.org

but, it won't send them the attachments. The other way does send the attachemnt:
from recieve@unitedwaydenton.org
to sender@unitedwaydenton.org

also, if I send anyone NOT with the unitedwaydenton.org e-mail:
such as mickyjune26@hotmail.com, or micky@prodirections.com, or joseph@prodirections.com
--they all recieve the attachment, and attachments work this way when destination is recieve@unitedwaydenton.org

I called the webhosting/e-mail company, tigerbyte, but they say that they don't have anything to do with the attachments, it's a application error. But they don't know exactly what could be causing it.
What do you think???
Good luck, my friends :0)
-MIcky

 

[mickyjune26]

oh, and if recieve@unitedwaydenton.org sends an attachment to receive@unitedwaydenton.org, the attachment works.

btw, all these e-mail addresses are theoretical, so please pardon if i mispelled recieve a couple times!
-Micky
...the quest continues...

 

[soloxiv]

I don't have an answer except that there are definitely issues depending on the version of Outlook you may be using Outlook XP(2002) has the mail security turned on by default...there is a registry hack to tell the client system which file extensions to accept.

Hope this helps,
Marcus

 

[joegz]

Good point is made if using Outlook 2002...what application is being used? If it is previous versions of Outlook before 2002 what format is the mail being sent? joegz
"Sometimes you just need to find out what it's not first to figure out what it is."

 

[mickyjune26]

It's office 2k pro's Outlook, not express.
i'm sending the normal e-mail with .doc or .xls attachments.
-Micky

 

[joegz]

The format question was more specific the e-mail format and not the attachment format. In other words if you send the e-mail in Plain Text format will the attachment arrive as opposed to using RTF? joegz
"Sometimes you just need to find out what it's not first to figure out what it is."